Rank: Newbie
Groups: Registered
Joined: 12/4/2017(UTC) Posts: 4  Location: South Carolina
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Everything registered, SMS plan purchased, device fully charged, time changed to UTC-5 for South Carolina, drove around with device to connect to towers. There is constant blue light except when texting URL#. The blue light blinks after 20 seconds, but no location sent. Device continuing to blink blue about once every minute. IMEI#356803210242168. Help, please. Edited by user Thursday, December 7, 2017 6:55:30 AM(UTC)
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Rank: Administration
Groups: Administrators
Joined: 7/7/2016(UTC)
Posts: 79
Was thanked: 1 time(s) in 1 post(s)
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Originally Posted by: Deborah Davenport  Everything registered, SMS plan purchased, device fully charged, time changed to UTC-5 for South Carolina, drove around with device to connect to towers. There is constant blue light except when texting URL#. The blue light blinks after 20 seconds, but no location sent. Device continuing to blink blue about once every minute. IMEI#356803210242168. Help, please. please always contact our tech support csw@ablegrid.com or c.ma@ablegrid.com since 98% of the units activated and start to work just fine. if there is the problem, every case is different if you are in SC , it must work for sure, it is not Tmobile signal issue. pls push the sim card and take out the sim card then insert it again. and you should see the following led light status flash once, solid few minutes, flashing , then it is ok to use. if flashing every second, that means something wrong with the Tmobile signal
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Rank: Newbie
Groups: Registered
Joined: 12/4/2017(UTC) Posts: 4 Location: South Carolina
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So, I have called the number associated with the sim card and it says it is not in service or out of the coverage area. I don't believe it has been activated. Can you check on that please?
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Rank: Administration
Groups: Administrators
Joined: 7/7/2016(UTC)
Posts: 79
Was thanked: 1 time(s) in 1 post(s)
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Originally Posted by: Deborah Davenport So, I have called the number associated with the sim card and it says it is not in service or out of the coverage area. I don't believe it has been activated. Can you check on that please? sorry for the delay , please always contact us by email or live chat thanks
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Rank: Newbie
Groups: Registered
Joined: 2/2/2018(UTC) Posts: 1 Location: MIAMI, FL
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Just bought few days ago, everything is done, SIM card, registration, blue light and sent text url” few times and no reply, pls help
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Rank: Administration
Groups: Administrators
Joined: 7/7/2016(UTC)
Posts: 79
Was thanked: 1 time(s) in 1 post(s)
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Originally Posted by: caro826@hotmail.com Just bought few days ago, everything is done, SIM card, registration, blue light and sent text url” few times and no reply, pls help hello, please always get the LIVE Chat support online at www.ablegrid.com or send the email to csw@ablegrid.com tech support, they are online 24 hours . the forum can not be updated immediately thanks
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