Rank: Newbie
Groups: Registered
Joined: 2/25/2018(UTC) Posts: 1 Location: NC
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Hi, I signed Up for the plan with the free SIM Card sent and you took the money, but I didn't receive a phone number so I have no way to text and communicate with the GPS?
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Rank: Administration
Groups: Administrators
Joined: 2/5/2018(UTC) Posts: 117 Was thanked: 1 time(s) in 1 post(s)
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Originally Posted by: Zanette24 Hi, I signed Up for the plan with the free SIM Card sent and you took the money, but I didn't receive a phone number so I have no way to text and communicate with the GPS? Hello, Sorry for this. And please get the LIVE Chat support online at www.ablegrid.com or send the email to csw@ablegrid.com tech support. Your problem will be solved ASAP. Thanks
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Rank: Newbie
Groups: Registered
Joined: 5/1/2018(UTC) Posts: 1
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Same thing happen to me. How long does it end up taking to resolve? The LIVE chat told me it is provision problem at T-mobile. I have a 3-mo plan. Does this 3-mo count from the date I receive it?
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Rank: Administration
Groups: Administrators
Joined: 2/5/2018(UTC) Posts: 117 Was thanked: 1 time(s) in 1 post(s)
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Originally Posted by: cyfu88 Same thing happen to me. How long does it end up taking to resolve? The LIVE chat told me it is provision problem at T-mobile. I have a 3-mo plan. Does this 3-mo count from the date I receive it? Hello, You should have received and email from Ablegrid to note you the sim card phone number. Please check both your inbox and spam. Or get the LIVE Chat support online at www.ablegrid.com send the email to csw@ablegrid.com tech support if still can't find the number. Thanks
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Rank: Newbie
Groups: Registered
Joined: 8/12/2018(UTC) Posts: 1 Location: Ny
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I also have not received my aim card number and its been several days. Please assist me in resolving this issue. Thanks
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Rank: Administration
Groups: Administrators
Joined: 2/5/2018(UTC) Posts: 117 Was thanked: 1 time(s) in 1 post(s)
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Originally Posted by: Happy1334 I also have not received my aim card number and its been several days. Please assist me in resolving this issue. Thanks Hello, Sorry, and please check both your inbox and spam, you should have received an email from Ablegrid to note you the phone number. Also you can live chat us on www.ablegrid.com or shoot us an Email at csw@ablegrid.com. We will help you to check the phone number. Thanks Shirley
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