Rank: Newbie
Groups: Registered
Joined: 2/29/2020(UTC) Posts: 2  Location: FL
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I've had this GPS tracker for a month it's worked fine but yesterday I noticed the GPS was at home where it should have been somewhere else and since then it has been at home even though the car has been all over town, at work etc.. when I click on it it said no new data points there's no history it's like it's frozen in one location at home. there is still 88% battery. so is there a reset? or what do I do? thank you for your time....
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Rank: Administration
Groups: Administrators
Joined: 2/5/2018(UTC) Posts: 117 Was thanked: 1 time(s) in 1 post(s)
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Originally Posted by: Lawrence M  I've had this GPS tracker for a month it's worked fine but yesterday I noticed the GPS was at home where it should have been somewhere else and since then it has been at home even though the car has been all over town, at work etc.. when I click on it it said no new data points there's no history it's like it's frozen in one location at home. there is still 88% battery. so is there a reset? or what do I do? thank you for your time.... Hi, Is your sim card service expired? Please live chat us with your sim card imei#, we will check into it. Thanks Shirley
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Rank: Newbie
Groups: Registered
Joined: 2/29/2020(UTC) Posts: 2 Location: FL
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It wasn't expired yet , but I just got a text today about renewing it just today on the 29th and after I did it now it's working again, it seems like it stopped a day and a half early before I renewed it. But it's working now, thanks for the reply...
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Rank: Administration
Groups: Administrators
Joined: 2/5/2018(UTC) Posts: 117 Was thanked: 1 time(s) in 1 post(s)
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Originally Posted by: Lawrence M It wasn't expired yet , but I just got a text today about renewing it just today on the 29th and after I did it now it's working again, it seems like it stopped a day and a half early before I renewed it. But it's working now, thanks for the reply... Hi， You are welcome and please feel free to live chat us if you have any questions. Thanks
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Rank: Newbie
Groups: Registered
Joined: 3/7/2020(UTC) Posts: 1 Location: Nevada
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This is exactly what’s going on with mine n I just bought mine a couple days
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Rank: Administration
Groups: Administrators
Joined: 7/7/2016(UTC)
Posts: 79
Was thanked: 1 time(s) in 1 post(s)
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Originally Posted by: Timbaylor12 This is exactly what’s going on with mine n I just bought mine a couple days Thanks for your reply.
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