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Shirley  
#1 Posted : Tuesday, December 24, 2019 6:58:45 PM(UTC)
Shirley

Rank: Administration

Groups: Administrators
Joined: 2/5/2018(UTC)
Posts: 95
United States

app-1.jpg (252kb) downloaded 2 time(s).
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Boom0317*  
#2 Posted : Saturday, February 08, 2020 1:32:28 AM(UTC)
Boom0317*

Rank: Newbie

Groups: Registered
Joined: 10/3/2019(UTC)
Posts: 1
United States
Location: PA

My app doesn't have the setting button. I can't change the tracking time.
Shirley  
#3 Posted : Saturday, February 08, 2020 4:59:04 AM(UTC)
Shirley

Rank: Administration

Groups: Administrators
Joined: 2/5/2018(UTC)
Posts: 95
United States

Originally Posted by: Boom0317* Go to Quoted Post
My app doesn't have the setting button. I can't change the tracking time.


Hi,

Firstly, only 4G trackers like model GT100, GT200, GT300, GT100S, GT300S, AB500 and AB600 have the gear button to set the time inteval.

Secondly, please make sure you have chosen the correct model# when you add it.

Please slide to delete your tracker if your tracker is a 4G one, and choose the correct model# to add it again, and it will show the gear key.

Feel free to live chat us from www.ablegrid.com or send us an email to csw@ablegrid.com if you have any questions.

Thanks
Shirley

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