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Zanette24  
#1 Posted : Sunday, February 25, 2018 1:51:46 PM(UTC)
Zanette24

Rank: Newbie

Groups: Registered
Joined: 2/25/2018(UTC)
Posts: 1
United States
Location: NC

Hi,
I signed Up for the plan with the free SIM Card sent and you took the money, but I didn't receive a phone number so I have no way to text and communicate with the GPS?
Shirley  
#2 Posted : Sunday, February 25, 2018 9:29:15 PM(UTC)
Shirley

Rank: Advanced Member

Groups: Registered
Joined: 2/5/2018(UTC)
Posts: 37
United States

Originally Posted by: Zanette24 Go to Quoted Post
Hi,
I signed Up for the plan with the free SIM Card sent and you took the money, but I didn't receive a phone number so I have no way to text and communicate with the GPS?


Hello,

Sorry for this.

And please get the LIVE Chat support online at www.ablegrid.com

or send the email to csw@ablegrid.com tech support.

Your problem will be solved ASAP.

Thanks
cyfu88  
#3 Posted : Tuesday, May 01, 2018 3:53:03 PM(UTC)
cyfu88

Rank: Newbie

Groups: Registered
Joined: 5/1/2018(UTC)
Posts: 1
United States

Same thing happen to me. How long does it end up taking to resolve? The LIVE chat told me it is provision problem at T-mobile. I have a 3-mo plan. Does this 3-mo count from the date I receive it?
Shirley  
#4 Posted : Thursday, May 03, 2018 5:43:00 PM(UTC)
Shirley

Rank: Advanced Member

Groups: Registered
Joined: 2/5/2018(UTC)
Posts: 37
United States

Originally Posted by: cyfu88 Go to Quoted Post
Same thing happen to me. How long does it end up taking to resolve? The LIVE chat told me it is provision problem at T-mobile. I have a 3-mo plan. Does this 3-mo count from the date I receive it?


Hello,

You should have received and email from Ablegrid to note you the sim card phone number.

Please check both your inbox and spam.

Or get the LIVE Chat support online at www.ablegrid.com

send the email to csw@ablegrid.com tech support if still can't find the number.

Thanks
Happy1334  
#5 Posted : Sunday, August 12, 2018 8:46:29 AM(UTC)
Happy1334

Rank: Newbie

Groups: Registered
Joined: 8/12/2018(UTC)
Posts: 1
United States
Location: Ny

I also have not received my aim card number and its been several days. Please assist me in resolving this issue. Thanks
Shirley  
#6 Posted : Monday, August 13, 2018 6:24:26 PM(UTC)
Shirley

Rank: Advanced Member

Groups: Registered
Joined: 2/5/2018(UTC)
Posts: 37
United States

Originally Posted by: Happy1334 Go to Quoted Post
I also have not received my aim card number and its been several days. Please assist me in resolving this issue. Thanks


Hello,

Sorry, and please check both your inbox and spam, you should have received an email from Ablegrid to note you the phone number.

Also you can live chat us on www.ablegrid.com or shoot us an Email at csw@ablegrid.com.

We will help you to check the phone number.

Thanks
Shirley
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